Suggested complaints procedure for Guild members. All good businesses have a procedure for customer complaints. You should not necessarily place the whole procedure on your websites etc. You simply need to indicate that you have a complaints procedure, indicate that this procedure will be supplied on request and give the various methods by which a customer can contact you to request the procedure
Customer complaints procedure
03 Jul 2017
Suggested complaints procedure for Guild members. All good businesses have a procedure for customer complaints. You should not necessarily place the whole procedure on your websites etc. You simply need to indicate that you have a complaints procedure, indicate that this procedure will be supplied on request and give the various methods by which a…
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April 2023
Sweep Stuff August 2023
Our bi-monthly members magazine delivered to your door is full of the latest news and industry updates for chimney sweeps across the UK.
In this issue:
Milly joins the team
Swept away – Sweep Stuff Live 2023
Death of coal
Stove recommendations
ClearSkies certification
Trade Partners
03 Jul 2017
Suggested complaints procedure for Guild members. All good businesses have a procedure for customer complaints. You should not necessarily place the whole procedure on your websites etc. You simply need to indicate that you have a complaints procedure, indicate that this procedure will be supplied on request and give the various methods by which a…
Suggested complaints procedure for Guild members. All good businesses have a procedure for customer complaints. You should not necessarily place the whole procedure on your websites etc. You simply need to indicate that you have a complaints procedure, indicate that this procedure will be supplied on request and give the various methods by which a customer can contact you to request the procedure